- Admin Menu Manager
- Duplicate Page
- Limit Login Attempts
- Post Type Switcher
- Really Simple SSL
- Redux Framework
- User Role Editor
- WordPress TotalDesk
- WP Term Order
- WPMU DEV Dashboard
Support MUXE Privacy Policy Admin Menu Manager
does contain the following cookies.
uses Google Analytics to anonymously track visitors. Google Analytics might stores and processes your anonymous user data in the United States.
Has no expiration time available.
Read more about the GDPR Policies of Admin Menu Manager below under the Cookie description tab.
the new GDPR regulations have been in place since the end of May
Admin Menu Manager, unfortunately, does not have any privacy and/or cookie information available beside the information about google Analytics.
Admin Menu Manager for a better functionality
Uses Admin Menu Manager for
Better and more options for the functionality of our support.muxe.io website.
Support MUXE Privacy Policy Duplicate Page Plugin
Page Plugin does not contain any cookies.
Read more about the GDPR Policies of Duplicate Page Plugin below under the Cookie description tab.
Page Plugin does not contain any expiration time as there are no cookies available.
Read more about the GDPR Policies of Duplicate Page Plugin below under the Cookie description tab.
the new GDPR regulations have been in place since the end of May
Regarding the EU General Data Protection Regulation, or any other privacy law or directive, Duplicate Post does notcollect any kind of data or information.
Every operation performed by the plugin happens fully in the website where you’re using it; moreover, any plugin hosted on the WordPress.org’s repository cannot collect any data without explicit approval.
Page Plugin copy posts of any type with a click.
This plugin allows us to clone posts,pages, Faqs, portfolios, custom posts of any type, or copy them to new drafts for further editing. Duplicate Post does not collect any information outside our Website installation environment, therefore it’s 100% GDPR compliant.
There is also a template tag, that allows us to put it in templates and clone posts/pages/faqs/portfolios/custom posts from both the front-end or back-end.
Duplicate Post has many useful settings to customize its behavior and restrict its use to certain roles or post types. Check out the extensive documentation on the plugin Publisher or Plugin Source website.
Page Plugin do currently not have any videos.
There are currently no tutorial or explainer videos available regarding Duplicate Page Plugin.
Uses Duplicate Page Plugin to increase efficiency
MUXE.IO uses the Duplicate Page Plugin because its an extremely efficient tool that allows us to duplicate webpages, newsposts, portfolio items, product cases or any other content type within seconds. The Duplicate Page Plugin provides us with a wide variety of copy and pasting solutions that make the adoption of duplicating content a whole lot easier. This Plugin does not harm our users in any sense as it is primarily being used to prepare informational data structures and optimization of data entry processes.
Support MUXE Privacy Policy Limit Login Attempts
does not contain the cookies.
There are no cookies available for this plugin.
Has no expiration time available.
Read more about the GDPR Policies of Limit Login Attempts below under the Cookie description tab.
the new GDPR regulations have been in place since the end of May
Admin Menu Manager, unfortunately, does not have any privacy and/or cookie information available beside the information about google Analytics.
Limit Login Attempts for a extra security layer to avoid, spam and or any kind of attacks.
Uses Limit Login Attempts for
To improve the security of our website, you have limited chances to log in, if you entered incorrect information too many times, you can't try it again for several minutes.
Support MUXE Privacy Policy Post Types Switcher
Post Types Switcher does not contain any cookies.
Read more about the GDPR Policies of Post Types Switcher below under the Cookie description tab.
does not contain any expiration time as there are no cookies available.
Read more about the GDPR Policies of Post Types Switcher below under the Cookie description tab.
Post Type Switcher
This plugin allows to order Posts and Post Types Objects using a Drag and Drop Sortable JavaScript capability.
The order can be customized within default WordPress post type archive list page or a separate Re-Order interface which display all objects.
It was built considering everyone to be able to use the sorting, no matter the WordPress experience:
Uses Post Type Switcher To Manage Custom Post Types
It allows to reorder the posts for any custom post types we defined, including the default Posts. Also we can display the posts within admin interface sorted per your new sort. Post Switchers has never been easier.
SUPPORT MUXE BV Privacy Policy Really Simple SSL
Really Simple SSL used Cookies
Some cookies ensure that certain parts of our website work properly and that your user preferences remain known. By placing functional cookies, Really Simple SSL makes it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.
Because statistics are being tracked anonymously, no permission is asked to place analytical cookies.
We do not use any advertising cookies on this website.
On our website, we have included buttons for Facebook, Twitter and Linkedin to promote webpages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Facebook, Twitter and Linkedin. These buttons work using pieces of code coming from Facebook, Twitter and Linkedin themselves. This code places cookies. These social media buttons also can store and process certain information so a personalized advertisement can be shown to you.
Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymized as much as possible. Facebook, Twitter and Linkedin are located in the United States.
Really Simple SSL used Cookies Expiration Time
| Stripe payment gateway | |
| Purpose: processing of payments Retention period: session Description: fraud prevention for stripe |
|
| Used names | Sharing |
| __stripe_mid, __stripe_sid | Privacy statement |
| Complianz | |
| Purpose: Remember the cookie warning choice Retention period: 365 days Description: Remember the choice for the cookie warning banner |
|
| Used names | Sharing |
| complianz_consent_status, complianz_policy_id, cmplz_id | Privacy statement |
| WordPress | |
| Purpose: WordPress log in cookie Retention period: 30 days Description: Cookie to keep you logged in |
|
| Used names | Sharing |
| _wordpress_ | Privacy statement |
| Matomo | |
| Purpose: Track statistics for the website Retention period: 365 days Description: Track statistics for the website |
|
| Used names | Sharing |
| _pk_ref, _pk_cvar, _pk_id, _pk_ses, _pk_hsr, piwik_ignore | Privacy statement |
| PHP Session ID | |
| Purpose: Store user data for the application Retention period: Session Description: Sessions are a simple way to store data for individual users against a unique session ID. Session IDs are sent to the browser via session cookies and the ID is used to retrieve existing session data |
|
| Used names | Sharing |
| PHPSESSID | Privacy statement |
| Purpose: track user behaviour for personalized ads Retention period: 1 year Description: track user behaviour for personalized ads |
|
| Used names | Sharing |
| fbm_, actppresence, sb, csm, c_user, frstxs, datr | Privacy statement |
| Purpose: Personalize ads Retention period: 365 days Description: Twitter uses cookies to offer personalized ads |
|
| Used names | Sharing |
| metrics_token | Privacy statement |
| Purpose: Linkedin places cookies to track users Retention period: 1 year Description: Linkedin places cookies to track users |
|
| Used names | Sharing |
| X-LI-IDC | Privacy statement |
| Google Plus | |
| Purpose: track users for personalized ads Retention period: 1 year Description: track users for personalized ads |
|
| Used names | Sharing |
| PREF', 'NID', '_drt_', 'HSID', 'SSIDAPISID', 'SAPISID', '__ut','OGPC', 'SID', 'HSID', 'SSID', 'APISID', 'SNID','CONSENT | Privacy statement |
| Google Fonts | |
| Purpose: Offering free fonts on the internet. Retention period: 1 year Description: Web fonts |
|
| Used names | Sharing |
| PREF', 'NID', '_drt_', 'HSID', 'SSIDAPISID', 'SAPISID', '__ut','OGPC', 'SID', 'HSID', 'SSID', 'APISID', 'SNID','CONSENT | Privacy statement |
| Google Analytics | |
| Purpose: Performance Retention period: From session up to two years Description: We use Google Analytics, a web analytics service provided by Google. Google Analytics uses cookies that allows us to analyze the use of our website and to compile reports on website activity and internet usage. |
|
| Used names | Sharing |
| _ga, _gid, _gat, _gaexp, _utm, __utmc, UTMD_, __utmv, __utmz | Privacy statement |
| Currency selection | |
| Purpose: keep track of selected currency Retention period: 30 days Description: Track selection of currency |
|
| Used names | Sharing |
| aelia_cs_selected_currency | Privacy statement |
| Currency preference | |
| Purpose: Currency selection storage Retention period: 1 year Description: Store user preference for the selected currency |
|
| Used names | Sharing |
| aelia_cs_selected_currency | Privacy statement |
| Fomify | |
| Purpose: This is a WordPress plugin that is able to show popups containing information of recent purchases. Retention period: 365 days Description: This is a WordPress plugin that is able to show popups containing information of recent purchases. |
|
| Used names | Sharing |
| ibx_wpfomo_ip | Privacy statement |
| Algolia | |
| Purpose: This cookie is used to be able to use the Algolia search function on our website. Retention period: 365 days Description: This cookie is used to be able to use the Algolia search function on our website. |
|
| Used names | Sharing |
| algoliasearch-client-js | Privacy statement |
| Don't track me | |
| Purpose: keep track of user preference for do not track Retention period: 30 Description: This cookie integrates Complianz GDPR with the do not track feature of wp do not track |
|
| Used names | Sharing |
| dont_track_me | Privacy statement |
| WP_API Schema | |
| Purpose: This cookie makes it possible to provide Schema JSON-LD / SEO markup for articles, events, local business, products, recipes, reviews and many more. Retention period: 365 days Description: This cookie makes it possible to provide Schema JSON-LD / SEO markup for articles, events, local business, products, recipes, reviews and many more. |
|
| Used names | Sharing |
| wp-api-schema-model, wp-api-schema-model_xxxxxx | Privacy statement |
| WP Fomify | |
| Purpose: Keep track if user has seen the popup or not Retention period: 30 days Description: This cookie makes sure the popup is shown only once. |
|
| Used names | Sharing |
| ibx_wpfomo_notifications | Privacy statement |
| YouTube | |
| Purpose: Youtube cookie to track individual users Retention period: 30 days Description: Cookies to track individual users. |
|
| Used names | Sharing |
| Privacy statement | |
Read more about the GDPR Policies of Really Simple SSL below By clicking at the button or you can find it under the Cookie description tab.
the new GDPR regulations have been in place since the end of May
This privacy statement was last updated on May 9, 2019 and applies to citizens of the European Economic Area.
In this privacy statement, Really Simple SSL explain what we do with the data we obtain about you. We recommend you carefully read this statement. In our processing, we comply with the requirements of privacy legislation.
Really Simple SSL
Really Simple SSL automatically detects your settings and configures your website to run over https.
To keep it lightweight, the options are kept to a minimum. The entire site will move to SSL.
Uses Really Simple SSL
MUXE BV Privacy Policy Redux Framework
Redux Framework Plugin does not contain any cookies.
1. TERMS
By accessing this plugin, you are agreeing to be bound by these
web site Terms and Conditions of Use, all applicable laws and regulations,
and agree that you are responsible for compliance with any applicable local
laws. If you do not agree with any of these terms, you are prohibited from
using or accessing this site. The materials contained in this web site are
protected by applicable copyright and trademark law.
2. USE LICENSE
- Permission is granted to temporarily download one copy of the materials
(information or software) on Redux Framework’s web site for personal,
non-commercial transitory viewing only. This is the grant of a license,
not a transfer of title, and under this license you may not:- modify or copy the materials;
- use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
- attempt to decompile or reverse engineer any software contained on Redux Framework’s web site;
- remove any copyright or other proprietary notations from the materials; or
- transfer the materials to another person or “mirror” the materials on any other server.
- This license shall automatically terminate if you violate any of these restrictions and may be terminated by Redux Framework at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
3. DISCLAIMER
- The materials on Redux Framework’s web site are provided “as is”. Redux Framework makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Redux Framework does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.
4. LIMITATIONS
In no event shall Redux Framework or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Redux Framework’s Internet site, even if Redux Framework or a Redux Framework authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
5. REVISIONS AND ERRATA
The materials appearing on Redux Framework’s web site could include technical, typographical, or photographic errors. Redux Framework does not warrant that any of the materials on its web site are accurate, complete, or current. Redux Framework may make changes to the materials contained on its web site at any time without notice. Redux Framework does not, however, make any commitment to update the materials.
6. LINKS
Redux Framework has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Redux Framework of the site. Use of any such linked web site is at the user’s own risk.
7. SITE TERMS OF USE MODIFICATIONS
Redux Framework may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.
8. GOVERNING LAW
Any claim relating to Redux Framework’s web site shall be governed by the laws of the State of Utah without regard to its conflict of law provisions.
General Terms and Conditions are applicable to Use of a Web Site.
Redux Framework Plugin does not contain any expiration time as there are no cookies available.
Read more about the GDPR Policies of Redux Framework Plugin below under the Cookie description tab.
the new GDPR regulations have been in place since the end of May
PRIVACY POLICY
Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.
- Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
- We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
- We will only retain personal information as long as necessary for the fulfillment of those purposes.
- We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
- Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
- We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
- We will make readily available to customers information about our policies and practices relating to the management of personal information.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
Framework copy posts of any type with a click.
Redux is a simple, truly extensible and fully responsive options framework for WordPress themes and plugins. Built on the WordPress Settings API, Redux supports a multitude of field types as well as: custom error handling, custom fields & validation types, and import/export functionality.
Uses Redux Framework Plugin to increase work efficiency
We don’t believe that theme and plugin developers should have to reinvent the wheel every time they start work on a project. Redux is designed to simplify the development cycle by providing a streamlined, extensible framework for developers to build on. Through a simple, well-documented config file, third-party developers can build out an options panel limited only by their own imagination in a fraction of the time it would take to build from the ground up!
Support MUXE Privacy Policy User Role Editor
does not contain the cookies.
There are no cookies available for this plugin.
Has no expiration time available.
Read more about the GDPR Policies of Limit Login Attempts below under the Cookie description tab.
the new GDPR regulations have been in place since the end of May
User Role Editor, unfortunately, does not have any privacy and/or cookie information available.
User Role Editor for a easy alternative to change the role of a user on support.muxe.io
- Block selected admin menu items for role.
- Hide selected front-end menu items for no logged-in visitors, logged-in users, roles.
- Block selected widgets under “Appearance” menu for role.
- Show widgets at front-end for selected roles.
- Block selected meta boxes (dashboard, posts, pages, custom post types) for role.
- “Export/Import” module. You can export user role to the local file and import it to any WordPress site or other sites of the multi-site WordPress network.
- Roles and Users permissions management via Network Admin for multisite configuration. One click Synchronization to the whole network.
- “Other roles access” module allows to define which other roles user with current role may see at WordPress: dropdown menus, e.g assign role to user editing user profile, etc.
- Manage user access to editing posts/pages/custom post type using posts/pages, authors, taxonomies ID list.
- Per plugin users access management for plugins activate/deactivate operations.
- Per form users access management for Gravity Forms plugin.
- Shortcode to show enclosed content to the users with selected roles only.
- Posts and pages view restrictions for selected roles.
- Admin back-end pages permissions viewer
User Role Editor for
User Role Editor WordPress plugin allows us to change user roles and capabilities easy.
Just turn on check boxes of capabilities you wish to add to the selected role and click “Update” button to save your changes. That’s done.
Add new roles and customize its capabilities according to your needs, from scratch of as a copy of other existing role.
Unnecessary self-made role can be deleted if there are no users whom such role is assigned.
Role assigned every new created user by default may be changed too.
Capabilities could be assigned on per user basis. Multiple roles could be assigned to user simultaneously.
We can add new capabilities and remove unnecessary capabilities which could be left from uninstalled plugins.
Support MUXE Privacy Policy WordPress TotalDesk
does contain the following cookies.
Inventory data
(1) Your personal data, insofar as these are necessary for this contractual relationship (inventory data) in terms of its establishment, organization of content and modifications, are used exclusively for fulfilling the contract. For goods to be delivered, for instance, your name and address must be relayed to the supplier of the goods.
(2) Without your explicit consent or a legal basis, your personal data are not passed on to third parties outside the scope of fulfilling this contract. After completion of the contract, your data are blocked against further use. After expiry of deadlines as per tax-related and commercial regulations, these data are deleted unless you have expressly consented to their further use.
Web analysis with Google Analytics
This website uses Google Analytics, a web analysis service of Google Inc. (Google). Google Analytics uses cookies, i.e. text files stored on your computer to enable analysis of website usage by you. Information generated by the cookie about your use of this website is usually transmitted to a Google server in the United States and stored there. In case of activated IP anonymization on this website, however, your IP address is previously truncated by Google within member states of the European Union or in other states which are party to the agreement on the European Economic Area. Only in exceptional cases is a full IP address transmitted to a Google server in the United States and truncated there. On behalf this website’s owner, Google will use this information to evaluate your use of the website, compile reports about website activities, and provide the website’s operator with further services related to website and Internet usage. The IP address sent from your browser as part of Google Analytics is not merged with other data by Google. You can prevent storage of cookies by appropriately setting your browser software; in this case, however, please note that you might not be able to fully use all functions offered by this website. In addition, you can prevent data generated by the cookie and relating to your use of the website (including your IP address) from being collected and processed by Google, by downloading and installing a browser plug-in from the following link: http://tools.google.com/dlpage/gaoptout?hl=en
This website uses Google Analytics with the extension “anonymizeIP()”, IP addresses being truncated before further processing in order to rule out direct associations to persons.
Information about cookies
(1) To optimize our web presence, we use cookies. These are small text files stored in your computer’s main memory. These cookies are deleted after you close the browser. Other cookies remain on your computer (long-term cookies) and permit its recognition on your next visit. This allows us to improve your access to our site.
(2) You can prevent storage of cookies by choosing a “disable cookies” option in your browser settings. But this can limit the functionality of our Internet offers as a result.
Social plug-ins from Facebook
We use social plug-ins from facebook.com, operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. The plug-ins can be recognized by way of the Facebook logo or the supplement “Facebook Social Plug-in”. For example, if you click on the “Like” button or leave a comment, the relevant information is transmitted directly from your browser to Facebook and stored there. Furthermore, Facebook makes your likes public for your Facebook friends. If you are logged into Facebook, it can assign the invocation of our page directly to your Facebook account. Even if you are not logged in or don’t have a Facebook account, your browser sends information (e.g. which web pages you have called up, your IP address) which is then stored by Facebook. For details about handling of your personal data by Facebook and your related rights, please refer to the data privacy policy of Facebook: http://www.facebook.com/policy.php. If you do not want Facebook to map data collected about you via our Web sites to your Facebook account, you must log out of Facebook before you visit our web pages.
Has no expiration time available.
Read more about the GDPR Policies of WordPress TotalDesk below under the Cookie description tab.
the new GDPR regulations have been in place since the end of May
General
Your personal data (e.g. title, name, house address, e-mail address, phone number, bank details, credit card number) are processed by us only in accordance with the provisions of German data privacy laws. The following provisions describe the type, scope and purpose of collecting, processing and utilizing personal data. This data privacy policy applies only to our web pages. If links on our pages route you to other pages, please inquire there about how your data are handled in such cases.
Newsletter
Following subscription to the newsletter, your e-mail address is used for our own advertising purposes until you cancel the newsletter again. Cancellation is possible at any time. The following consent has been expressly granted by you separately, or possibly in the course of an ordering process:
( Newsletter abonnieren )
You may revoke your consent at any time with future effect. If you no longer want to receive the newsletter, then unsubscribe as follows:
( Abmeldelink im Newsletter )
Disclosure
According to the Federal Data Protection Act, you have a right to free-of-charge information about your stored data, and possibly entitlement to correction, blocking or deletion of such data. Inquiries can be directed to the following e-mail addresses: ( info@welaunch.io )
WordPress TotalDesk is a total solution for support.muxe.io
HelpDesk Features
- Ticket System
- 3 Differnt New Tickt Forms
- Inbox Fetching
- 2 Roles: Agent & Reporter
- My Tickets Page
- Set default values for new tickets
- Set own ticket Status
- Set custom ticket Types
- Set custom ticket Project / Systems
- Attachment Support
- Inform Agents in Notifications
- HTML WYSIWIG Comment Form
- Saved replies
- Logging / History system
- XLS export
- Reporters & Agents can reply to Email
- Ticket Overview (assigned to, status in colors)
- Set Inbox Archieve Folder
- Notifications
- Email Notifications
- Desktop Notifications
- Slack Notifications
- Notify when a ticket has been created
- Notify when someone replied
- Notify when a status has changed
- Notify when an agent has ben assigned
- Livechat
- Start a chat with a new subject (new ticket)
- Enter a chat with a given ticket ID
- Send a message (new ticket) when no agent is online
- Every chat conversation will be saved
- Knowledge Base
- Create a FAQ based on a ticket
- Group FAQs into topics
- Set custom Icons for Topics
- Live search for FAQs
- Track FAQ views
- 3 Built in widgets
- Order FAQs by View / Popularity
- 2 Layouts (boxed, list)
- Reports
- Tickets By Agent
- Tickets By Status
- Tickets By Type
- Tickets By System
- Tickets By Year
- Tickets By Month
- Tickets By Year & Month
- Integrations
- WooCommerce
- Envato
- Slack
- Well Documentented
Support MUXE Uses WordPress TotalDesk for
TotalDesk is the only all in one helpdesk solution for WordPress. Including a ticket- & notification system, livechat, knowledge base, report and integration module it contains all support features, that you need. Get rid of single helpdesk plugins and get TotalDesk!
Support MUXE Privacy Policy WP Term Order
WP Term Order does not contain Cookies
WP Term Order does not contain Cookies or Expiration Time
the new GDPR regulations have been in place since the end of May
WP Term Order for WordPress plugin.
The WP Term Order is a drag and drops menu editor., which allows us to easily change the place of a specific topic/category/page to the place where we want it.
WP Term Order For WordPress
Support MUXE uses this plugin to allow us to order any visible category, tag, or taxonomy term numerically, providing a customized order for their taxonomies.
Support MUXE Privacy Policy WPMU DEV Dashboard
does contain the following cookies.
Read more about the GDPR Policies of WPMU DEV Dashboard below under the Cookie description tab.
Has no expiration time available.
Read more about the GDPR Policies of WPMU DEV Dashboard below under the Cookie description tab.
the new GDPR regulations have been in place since the end of May
A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. We use cookies across our sites to help identify and track visitors, their usage of our services, and their website access preferences. We describe the specific cookies used in the sections below. Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using our websites, with the drawback that certain features may not function properly without the aid of cookies.
checks your comments and contact form submissions.
Personal Data WPMU DEV Dashboard Collect
Registered Users
- If you create an account on one of our sites, you will be prompted to select a Username and provide your Email Address.
- When choosing a Username, we strongly advise you not use or include your real name. Usernames cannot be changed.
- Your Username and Email Address are stored in the website’s database. Your Email Address is used to send you an email with a link to set your password or to send you an email with a link to reset your password in the event you forget your password.
- Once an account is created, you must contact us to have it deleted.
- Accounts have a numeric User ID assigned to them when they are created. The User ID cannot be changed.
- An anonymized string created from your email address (also called a hash) is provided to the Gravatar service to see if a Profile picture of you is available for display. The Gravatar service privacy policy is available here.
- You may optionally complete your Profile by providing your First Name, Last Name, Website (URL) and/or Biographical info. These additional details are also saved in the website’s database. You may edit these details, and your Email Address, in your Profile at any time.
- You may also choose how your name is displayed (your Display Name) to visitors to the site (e.g. in comments you create) in your Profile.
- Your Username, First Name, Last Name and Email Address are accessible by employees on the site.
- If you attempt to log in to our site, we will set a temporary cookie to determine if your browser accepts cookies at all. This cookie contains no personal data and is discarded when you close your browser.
- If you have an account and you log in to a site, we will set up several cookies to save your login information and some of your screen options. The logged-in cookies last for two days, and the screen options cookies last for a year.
- If you select “Remember Me” these cookies will persist for two weeks. If you log out of your account, the login cookies will be removed. It is important that you log out if you are using a public computer.
- For users that register on one of our sites, we also store the data they provide in their profile indefinitely. All registered users can see, change or delete most of that data at any time except their login name/nickname.
Publishing Content (Comments, Pages, Posts, Forums)
- Your Profile Picture (Gravatar), Display Name, Website (URL) (if any) and Biographical Info (if any) may be visible to visitors to the website (e.g. if you leave a comment, forum post, or contribute an article/post).
- If you author an article/post, your Username, User ID, Profile Picture (Gravatar), Display Name, Website (URL) (if any) and Biographical Info (if any) are provided to any visitor using the website’s REST API interface.
- If you upload media (e.g. images) to the website (in forums, posts, or comments), you should avoid uploading images with EXIF GPS location data included. Visitors to the website can download and extract any location data included in images on the website.
- Visitors using the website’s REST API interface can correlate uploaded media to a particular user. This may allow such visitors to map a user to a particular time and location if EXIF GPS location data was included in the uploaded media.
- If you edit or publish an article/post, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
- When visitors leave comments on one of our sites we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
- Comments may require manual approval by one of our employees or site owners.
- If you leave a comment on a site you may opt-in to saving your name, email address and website in cookies so we can recognise you as a commenter. These cookies will persist for one year.
- Additional spam detection is provided by Automattic/Akismet. The Automattic privacy policy is available here.
- Published content and comments are stored indefinitely unless deletion/removal is requested by the original author.
Email/Chat/Contact Forms
- We use Google/G Suite to process all internal email and communication with our customers. Google’s privacy policy is available here.
- Customers that email us, or use any of the contact forms on our websites, will have their email address, IP address, and any data provided in the contact form or body of the email stored in G Suite archives and in our help desk third-party service provider, HelpScout. The HelpScout privacy policy is found here.
- We use LiveChatInc to provide live chat and live support services. Any data provided during a live chat session with one of our team members will be recorded and logged in an email that is sent to our HelpScout help desk. This includes your name, email address, and IP address. The LiveChatInc privacy policy is found here.
- LiveChatInc uses cookies to tailor chat sessions to the individual. No personal information is stored in these cookies (only visit history). Cookies expire in 3 years.
- We keep all email and chat communication indefinitely to help us provide support and improve our services. Individuals can request copies of any previous correspondence with us at any time.
Embedded Content From Other Websites
Embeds are pieces from other websites that are shown from time to time on our websites. They behave in the exact same way as if the visitor has visited the other website and may use cookies or capture information. Typically embedded content is from websites that share videos, images, or other content. These services may collect your IP Address, your User Agent, store and retrieve cookies on your browser, embed additional third-party tracking, and monitor your interaction with that embedded content, including correlating your interaction with the content with your account with that service, if you are logged in to that service.
Links to the privacy policies of the most common services have been included below. Where a general privacy policy is not available, the applicable country is indicated.
- Amazon
- Animoto
- Blip
- CollegeHumor
- DailyMotion
- Flickr
- FunnyOrDie.com
- Hulu
- Imgur
- Issuu
- Kickstarter
- Meetup.com
- Mixcloud
- Photobucket
- PollDaddy
- ReverbNation
- Scribd (US)
- SlideShare (LinkedIn)
- SmugMug
- Someecards
- SoundCloud
- Speaker Deck
- Spotify (US)
- TED
- Tumblr
- VideoPress
- Vimeo
- Vine
- WordPress Plugin Directory
- WordPress.tv
- YouTube (Google)
Analytics
- We use Google Analytics for tracking visitors and aggregating information about the traffic to our websites. The Google Analytics privacy policy can be found here. You can learn more about how to opt-out of tracking in Google Analytics here.
- We use Mixpanel to track the logged-in activity of users of WPMU DEV. This includes profile information provided during signup. Mixpanel’s privacy policy is found here. Mixpanel uses cookies to track activity on the WPMU DEV site. Cookies include a unique identifier tied to your WPMU DEV account but does not include personally identifying information. Cookies expire within 1 year. Mixpanel, like Google Analytics, respects ‘Do Not Track’ settings that are available in modern web browsers.
- We use Hotjar to help us analyze and improve user experiences. You may opt-out from having Hotjar collect your information when visiting a Hotjar Enabled Site at any time by visiting Hotjar’s Opt-out page and clicking ‘Disable Hotjar’ or enabling Do Not Track (DNT) in your browser. Hotjar’s privacy policy is found here.
Marketing Campaigns
- We use email marketing to communicate with customers and potential customers from time to time. All email lists and campaigns are “opt-in” meaning we will not send you these sorts of emails unless you indicated that you wish to receive them during signup or other interactions on our website.
- We may send you “system” emails, such as password reset requests or payment notifications/receipts even if you have not opted-in to email marketing lists.
- All marketing emails sent by us will include an unsubscribe link in the footer of the email. Emails sent to you may also include standard tracking, including open and click activities.
- We use two different services for email marketing, MailChimp and Mixpanel. Mailchimp’s privacy policy is found here. Mixpanel’s privacy policy is found here.
- With the exception of visitors to Edublogs.org, we may utilize social media and web advertising campaigns. These service providers use cookies on our sites and/or pixel tracking to serve ads across the different platforms.
- Google AdSense & DoubleClick (privacy policy | opt out)
- Twitter (privacy policy | opt out)
- Facebook (privacy policy | opt out)
Paying Customers
- For business analytics and payment subscription records for WPMU DEV, we use Chartmogul. Chartmogul’s privacy policy can be found here.
- For business analytics, CRM, and subscription records of Enterprise and CampusPress customers, we use Hubspot. Hubspot’s privacy policy can be found here.
- For payment transactions for WPMU DEV and Edublogs, we use PayPal and Stripe. PayPal’s privacy policy can be found here. Stripe’s privacy policy can be found here.
- For payment transactions and invoice records of Enterprise and CampusPress customers, we use Zoho. Zoho’s privacy policy can be found here.
- To comply with accounting and legal requirements, we keep data on financial transactions in the systems above for up to 10 years.
Hosting and API Services
- All web servers and hosting are managed by our team on the Amazon Web Services platform located in different regions around the world. This includes website hosting, backups, web database, file storage, APIs, and log files. Hosting, Enterprise, and CampusPress customers may choose which region/country their website is hosted in, and in that case, all WordPress and database files for that site will be stored in that region only. Amazon’s privacy policy can be found here.
- Our ‘Hummingbird’ and ‘Smush’ products and our hosting services use the Stackpath Content Delivery Network (CDN). Stackpath may store web log information of site visitors, including IPs, UA, referrer, Location and ISP info of site visitors for 7 days. Files and images served by the CDN may be stored and served from countries other than your own. Stackpath’s privacy policy can be found here.
Uses for WPMU DEV Dashboard to have one clear pag where we can find all related information..
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